Aestifora

1. Purpose

These Terms define the rights, obligations, and responsibilities between the Company and users regarding the use of Aestifora's online educational and community services.

2. Definitions

Member: A person who has registered for the Service and agreed to these Terms.
Associate Member: A member who has completed basic registration (name and email only) and has limited access to the Service.
Full Member: A member who has completed medical license verification as defined by the Company and has full access to all Service features.
Content: Any materials, including online lectures, webinars, articles, and downloadable documents, provided through the Service.
Online Courses: Pre-recorded educational videos made available through the platform.
Webinars: Live or recorded online seminars offered by experts.
Community: A space for members to exchange information and ideas, including forums, Q&A with experts, and research discussions.
Library: A curated repository of academic papers, documents, and research materials.
Mall: A digital marketplace that sells educational content and related materials.

3. Modification of Terms

The Company reserves the right to revise these Terms as necessary. Members will be notified of any changes via the website or email. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

4. Membership and Eligibility

(i) Uploaded content must comply with the company’s brand identity, tone of voice, and content guidelines.

(ii) Partners must not upload any copyrighted material unless they have obtained the appropriate license or permission.

A. Associate Members

May access
- - Right to opt-out of sale or sharing of data (we do not sell)
- - Right to non-discrimination for exercising rights
May not access
- - Community sections such as Forum, Ask to Expert, or Research
- - The Mall (online store)

B. Full Members

Have access to all services, including exclusive community features and the Mall.
Medical license verification is mandatory to become a Full Member.

(iiI) The Company reserves the right to verify the information provided during registration and may suspend access for inaccurate or fraudulent data.

5. Services Provided

The Company provides the following digital services through the platform:

Online courses (video-based)
Live and recorded webinars
Member community for discussion and collaboration
Access to an academic library
Purchase of digital and physical educational materials via the Mall

6. Payment and Billing

(i) Some content and features are offered on a paid basis.

(ii) All payments must be made through PayPal. By using paid services, the Member agrees to PayPal's terms and fees.

(iii) Members must ensure all billing information is accurate and up to date.

(iv) Upon successful payment, access to purchased content will be granted as per the course specifications
(e.g., streaming or download access).

7. Refund Policy

A. Eligibility for Refund

(i) Before starting a course:

Members are eligible for a full refund if they have not accessed the course.
Refund requests must be submitted before any part of the course is viewed or downloaded.

(ii) After course access:

No refunds will be granted once the course has been accessed in any form.

(iii) Refunds will not be granted in the following cases:

Any part of the course has been viewed or accessed
False or misleading information is provided
Fraudulent refund claims are submitted

B. How to Request a Refund

Refund requests shall be submitted through the contact form available on our website and shall include the following information :

Full name of the user
Email address used for the purchase
Course title
Purchase date
Amount paid
Reason for refund
Bank account information for refund (Bank name, Account holder, Account number)

C. Review and Processing

All refund requests will be reviewed within 3 business days of receipt.
If approved, the refund will be processed within 5 business days through credit card cancellation (via PayPal).
Refunds will only be made to the original payment method.

8. Termination and Suspension of Membership

(i) Members may terminate their account at any time through their profile settings.

(ii) The Company may suspend or revoke a member’s access without prior notice in the following cases:

Violation of these Terms
False or fraudulent information
Abuse or misuse of the platform
Interference with other users or the Service

(iii) Upon termination, access to all content and services will be revoked immediately. No partial refunds will be issued for services already used.

9. Intellectual Property

(i) All materials and content provided by the Company are the intellectual property of the Company or its licensors.

(ii) Members may not reproduce, distribute, modify, or use content for commercial purposes without written consent.

(iii) Unauthorized use of content may result in legal action and termination of membership.

10. Limitation of Liability

(i) The Company is not liable for interruptions caused by force majeure events or user-side technical issues.

(ii) The Service is provided “as is,” and we do not guarantee error-free, uninterrupted access.

(iii) The Company is not responsible for disputes between users or with third-party vendors.

11. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with generally accepted principles of international commercial law, unless otherwise required by applicable local laws.

In the event of any dispute arising out of or in connection with these Terms or the Service, the parties shall first seek to resolve the matter amicably through good faith negotiations.

If the parties are unable to resolve the dispute within thirty (30) days, the dispute shall be finally settled by binding arbitration under the Rules of Arbitration of the International Chamber of Commerce (ICC). The language of the arbitration shall be English, and the seat of arbitration shall be a mutually agreed upon neutral location, unless otherwise agreed by the parties.

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